Our Staff's "Promise to Care"

We promise to care and …

• Treat you as a person with your own individual background, lifestyle, and routine

• Respect your individuality

• Value what matters most to you

• Provide you with the services and care you deserve

• Remember that as your needs change, so should your level of care

• Continually strive for excellence in quality in every aspect of caring

• Practice courtesy and kindness in our daily routines

• Deliver our services in a safe and nurturing environment

Practicing “Resident Centered Care”

With our promise comes our everyday practice of resident centered care, which simply means that we are committed to …

• Maintaining the highest level of respect for you and your needs

• Modifying our schedules and procedures to accommodate yours

• Making you the focus of what we do